AI Customer Service

EU Alternatives to Intercom

3 privacy-focused, GDPR-compliant alternatives

All GDPR compliant
Verified by our team
EU data centers

Crisp

🇫🇷 France Since 2015 500K+ companies users
GDPR

French customer messaging platform. Unlimited contacts for €95/month - no per-seat pricing tricks. Live chat, chatbot, knowledge base, and CRM in one. Used by 500,000+ companies. Perfect for startups that need Intercom features without Intercom prices.

E2E Encrypted Mobile Apps
Pricing Free tier · from €25/mo
Data stored in France
AI Chatbot ✓ Yes
Live Chat ✓ Yes
Knowledge Base ✓ Yes
CRM ✓ Yes
Best for: Budget-friendly Intercom alternative
Helpful? 0
Try Crisp

Userlike

🇩🇪 Germany Since 2011 10K+ companies users
GDPRISO 27001

German live chat and AI chatbot platform. Servers in Frankfurt, full GDPR compliance. Combines human agents with AI automation. WhatsApp, Telegram, and website chat in one dashboard. Trusted by 10,000+ European companies.

E2E Encrypted Mobile Apps
Pricing Free tier · from €90/mo
Data stored in Frankfurt, Germany
AI Chatbot ✓ Yes
Live Chat ✓ Yes
WhatsApp ✓ Yes
Best for: German market support
Helpful? 0
Try Userlike

Tidio

🇵🇱 Poland Since 2013 300K+ businesses users
GDPR

Polish chatbot platform built for eCommerce. AI that understands shopping intent. Shopify, WooCommerce, and Magento integrations. 300,000+ businesses use Tidio to convert visitors into customers. Free forever plan available.

E2E Encrypted Mobile Apps
Pricing Free tier · from €29/mo
Data stored in EU
AI Chatbot ✓ Yes
Live Chat ✓ Yes
Best for: eCommerce chatbots
Helpful? 0
Try Tidio

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Intercom Alternatives EU: Userlike vs Crisp vs Tidio

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